Remote Management

As a Managed Service Provider (MSP) we offer management and support of IT network-based services, applications and equipment to businesses and consumers across Arkansas. Our MSP solutions allow for businesses and consumers to focus less on their IT and more on what's important to them. Sign up today, $24.95/m per computer, and get back to what you enjoy most.

What is Remote Monitoring and Management?

Remote monitoring and management solutions are used to manage customers needs and provide efficient support. With agent-based solutions we utilize less bandwidth and use up less internet traffic making it more reliable. It also doesn't require the use of VPNs or special firewall rules or router configurations keeping your network secure. Once deployed the agents work in the background automatically preforming preemptive maintenance without interruption to the end-user.

What does it do?

Our RMM system provides customers with remote monitoring and management of workstations, servers, routers, printers and other network devices to ensure their IT network is healthy and secure. It also provides IT asset management via identification, tracking and auditing of workstations, servers, printers and routers along with hardware and software inventory management. The service also performs patch management for workstations and servers ensuring all software patches and hotfixes are deployed to assets keeping them up-to-date and secure. Finally it monitors the Windows event logs and provides immediate remediation of critical events safeguarding against unexpected crashes and data loss.

What is App-Care Patch Management?

In addition to our standard RMM service App-Care is an additional feature that provides updates to third party programs commonly exploited by hackers. The service performs nightly checks with software vendors to ensure your programs are running the most current versions and installs them if needed. Supported programs include Adobe Flash, Reader & Shockwave, Apple iTunes, Quicktime & Safari, Mozilla Firefox & Thunderbird, Oracle Java, PDF Creator and Skype for Business.

Why choose ESET Endpoint Security?

ESET Endpoint Security delivers comprehensive IT security for your home or business via multiple layers of protection, including their field-proven ESET NOD32® detection technology, complete data access protection and fully adjustable scanning and update options. Keep your system running at its best thanks to low system demands, virtualization support and optional cloud-powered scanning. And we oversee it all with our remote administrator tool ensuring you're protection is always working.

 

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